Communication, Apology, and Resolution: Three Years of Cultural Change
Title
Communication, Apology, and Resolution: Three Years of Cultural Change
Date
2016
Format
pdf
Primary Contact
Melinda Van Niel (mvanniel@bidmc.harvard.edu)
Project Team
Melinda Van Niel
Patricia Folcarelli
Lisa Buchsbaum
Stephanie Roche
Kenneth Sands
Massachusetts Alliance for Communication and Resolution Following Medical Injury (MACRMI) Members
Department
Health Care Quality and Safety
BIDMC Location
BIDMC
Files
Collection
Citation
“Communication, Apology, and Resolution: Three Years of Cultural Change,” BIDMC Silverman Symposium Poster Database, accessed May 10, 2024, https://bidmc.omeka.net/items/show/2123.